KLIKFLO ("KLIKFLO," "we," "our," and/or "us") values the privacy of individuals who use our website available at https://www.klikflo.com/ (our "Website"). This privacy policy (the "Privacy Policy") explains how we collect, use, and disclose information from visitors to our Website. By using our Website, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes.

Please note that this Privacy Policy does not apply to the extent we process information in the role of a processor or service provider on behalf of our customers when they use the KLIKFLO platform. In that context, our processing of your personal information is subject to separate agreements with our customers. If you have questions about how your information is handled through our platform, please contact the organization that invited you or provided you access.

Information We Collect

We may collect a variety of information from or about you or your devices from various sources, as described below. In this Privacy Policy, "personal information" means any information relating to an identified or identifiable natural person.

Information You Provide to Us

Communications. If you contact us directly, we will receive information such as your name, email address, the contents of any message or attachment you may send to us, and any other information you choose to provide.

Chat and Feedback. If you use the chat or feedback widget on our Website, we may collect your name, email address, and message content.

Demo Requests. If you request a demo of our platform, we may collect your name, email address, company name, and any other information you choose to provide.

Newsletter or Updates. If you sign up to receive updates or marketing communications, we will collect your email address and any additional information you provide.

Information We Collect When You Use Our Website

Device Information. We receive information about the device and software you use to access our Website, including IP address (which may provide us with your general location), device type, device identifiers, web browser type and version, and operating system version.

Usage Information. We automatically receive information about your interactions with our Website, such as the pages or content you view, referrer information (the website you visited before coming to our Website), and the dates and times of your visits.

Cookies and Similar Technologies. We use cookies and similar tracking technologies to collect some of the information described above. See the "Cookies" section below for more detail.

How We Use the Information We Collect

We use the information we collect:

To provide, maintain, improve, and enhance our Website
To understand and analyze how you use our Website so we can improve your experience
To communicate with you, respond to your inquiries, and provide information you request
To send you marketing communications, where permitted (you can opt out at any time)
To protect against fraud, abuse, and security threats
For compliance purposes, including enforcing our legal rights or as required by applicable law

How We Disclose the Information We Collect

Service Providers. We may share information with third-party service providers that help us operate the Website, such as analytics and security providers. These providers are authorized to use your information only as necessary to provide services to us.

As Required by Law. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others' rights, property, or safety.

Business Transfers. We may transfer your information in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets. The use of your information following any such event will be governed by the provisions of this Privacy Policy in effect at the time the applicable information was collected.

With Your Consent. We may also disclose your information with your permission.

We do not sell your personal information to third parties.

Cookies

Cookies are small files stored on your device when you visit a website. We use the following cookies and similar technologies on our Website:

Cookie	Type	Purpose
Google Analytics (_ga, _gid)	Analytics	Tracks page views, traffic sources, and visitor behavior to help us understand how people use our Website
Featurebase	Functional	Powers the live chat and feedback widget on our Website
Cloudflare (__cf_bm)	Essential	Bot detection and security protection for our Website

You can control or disable cookies through your browser settings. To opt out of Google Analytics specifically, you can use the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout. Please note that disabling essential cookies may affect Website functionality.

Our Legal Basis for Processing Personal Information

If you are located in the European Economic Area, Switzerland, the United Kingdom, or Israel, we only process your personal information where we have a legal basis to do so. The legal bases we rely on include:

Legitimate interest. Where we or a third party have a legitimate interest in processing your personal information, provided that our interest is not overridden by your rights. We rely on this basis to, for example, analyze Website usage, respond to unsolicited communications, and protect our legal rights.

Contract performance. We will process your personal information where it is necessary to give effect to a contract between you and us, or to take steps at your request before entering into a contract.

Legal obligation. We may process your personal information where we are required to do so to comply with applicable law.

Consent. Where we rely on consent, you may withdraw it at any time by contacting us at the details below.

Your Rights

Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out of promotional messages, you will continue to receive administrative communications from us.

Depending on where you live, you may have additional rights under applicable data privacy laws, including:

Access and Portability. You may ask us to provide you with a copy of the personal information we maintain about you.
Rectification and Deletion. You may ask us to update, correct, or delete your personal information.
Restriction and Objection. You may ask us to restrict or object to the processing of your personal information.
Consent Withdrawal. You may withdraw any consent you previously provided, at any time and free of charge.
You may lodge a complaint with a supervisory authority in your jurisdiction. We would appreciate the chance to address your concerns before you approach a supervisory authority, so please contact us first.

To exercise any of these rights, please contact us at support@klikflo.com. We will respond within thirty (30) days.

Third-Party Links

Our Website may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

Security

We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, because no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.

Children's Privacy

We do not knowingly collect, maintain, or use personal information from children under 18 years of age, and no part of our Website is directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you may alert us at support@klikflo.com.

International Visitors

Our Website is hosted in the United States. If you choose to use the Website from regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing.

By providing any information on or to the Website, you acknowledge that your personal information may be transferred, stored, and processed in this way.

Retention

We retain personal information for as long as it is necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required by law. When we no longer need your personal information, we will either remove it from our systems or anonymize it so that it no longer identifies you.

Changes to This Privacy Policy

We will post any adjustments to this Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or disclose personal information previously collected from you through the Website, we will notify you through updates to this Privacy Policy or by other communication.

Contact Information

KLIKFLO is responsible for processing your information as described in this Privacy Policy. If you have any questions, comments, or concerns about our processing activities, please email us at support@klikflo.com.