Vendor onboarding
Vendor onboarding, nine days to two
4×
faster vendor activation
A logistics operator, 900 vendors
The problem
Onboarding a vendor meant chasing six documents across email, checking them against a compliance checklist by hand, and re-keying the result into two systems. Files stalled for days waiting on whoever owned the next step.
What KLIKFLO runs
- 1
The assistant watches the shared inbox, files each document against the right vendor, and flags what is still missing.
- 2
Checklist validation runs automatically: expiry dates, entity names, and coverage limits are checked against the policy.
- 3
When a pack is complete, one approval writes the vendor into the ERP and the procurement system together.
The outcome
9.2 → 2.1 days
Median request to activated vendor
0
Vendors activated with an expired certificate
87%
Document packs completed without human chasing
How the outcome was measured
- Baseline
- 146 vendor onboardings from the prior year, timed from the first request ticket to the vendor record going live in the ERP.
- Method
- Identical timing on the 118 onboardings after rollout. Compliance accuracy was checked by re-auditing a random 40-vendor sample against the source certificates.
- Measurement window
- 12 months before vs. 6 months after.
Want the same measurement set up on one of your workflows?
We agree the metric and pull the baseline before anything ships, so the result is one you can put in front of a CFO.